Terms of service

Last Updated: September 2, 2026

Welcome to Diamond Luxe Lash Supply. These Terms of Service (“Terms”) govern your use of diamondluxelashes.com and any purchases made through our website.

By accessing our website, creating an account, or purchasing from Diamond Luxe Lash Supply, you agree to these Terms. If you do not agree, please do not use our website or purchase our products.

1. Online Store Terms

By using this website, you represent that you are legally permitted to make purchases and enter into agreements in your jurisdiction.

You may not use our products, website, or services for any unlawful or unauthorized purpose.

We reserve the right to refuse or cancel an order when reasonably necessary, including in cases of suspected fraud, pricing errors, inventory errors, unauthorized transactions, or violations of these Terms.

2. Products & Product Information

Diamond Luxe Lash Supply offers professional lash supplies, which may include lash extension trays, adhesives, primers, bonders, tweezers, accessories, and related products.

We make reasonable efforts to accurately display product descriptions, photographs, colors, sizes, and other information. However, colors and product appearance may vary slightly depending on lighting, photography, manufacturing variations, and the device or screen being used.

We reserve the right to modify, discontinue, or update products without notice.

3. Professional Lash Products

Certain products sold by Diamond Luxe Lash Supply are intended for use by trained or experienced lash professionals.

Customers are responsible for reading and following all product instructions, warnings, storage requirements, and recommended usage guidelines.

Results may vary depending on application technique, experience, environmental conditions, humidity, temperature, storage, aftercare, and other factors outside our control.

4. Lash Adhesive & Liquid Products

Lash adhesives and other liquid products can be sensitive to temperature, humidity, storage, exposure to air, and handling.

Customers are responsible for properly storing and using these products after delivery.

Diamond Luxe Lash Supply cannot guarantee identical performance under every environment or application condition.

Customers should discontinue use of any product if irritation or an unexpected reaction occurs and seek appropriate medical advice when necessary.

5. Pricing & Payment

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing, product-description, promotional, or inventory errors. If an error affects an order you have already placed, we may contact you regarding available options or cancel and refund the affected purchase where appropriate.

Payment must be successfully authorized before an order can be fulfilled.

6. Promotions, Discounts & Bundle Deals

From time to time, Diamond Luxe Lash Supply may offer promotional codes, sales, bundles, wholesale pricing, gifts with purchase, or other special offers.

Promotions may be subject to separate conditions and expiration dates and may not be combined unless specifically stated.

We reserve the right to modify or end promotions and to cancel discounts obtained through misuse, fraud, or technical errors, subject to applicable law.

7. Orders

Customers are responsible for ensuring that all order information is accurate before completing checkout, including products, quantities, shipping addresses, and contact information.

Submitting an order does not necessarily guarantee acceptance or product availability.

If we are unable to fulfill an item, we may cancel and refund the unavailable portion of the order.

8. Shipping & Delivery

Shipping estimates are estimates and are not guaranteed delivery dates unless expressly stated otherwise.

Once an order has been transferred to a shipping carrier, delivery may be affected by carrier delays, weather, holidays, incorrect addresses, or circumstances outside our reasonable control.

Customers are responsible for entering a complete and accurate shipping address.

Any additional shipping terms displayed in our Shipping Policy are incorporated into these Terms.

9. Returns, Refunds & Exchanges

Purchases are subject to our Return & Refund Policy.

Due to the nature of beauty and professional lash products, certain products may not be eligible for return or exchange for hygiene, safety, or product-integrity reasons.

Please review our Return & Refund Policy before completing your purchase.

10. Intellectual Property

The Diamond Luxe Lash Supply name, logos, product names, packaging designs, photographs, website graphics, written content, branding, and other original materials are owned by or licensed to Diamond Luxe Lash Supply and are protected by applicable intellectual-property laws.

You may not copy, reproduce, distribute, modify, sell, or commercially use our protected content without prior written permission.

11. Reviews, Photos & Customer Content

If you voluntarily submit a product review, photograph, testimonial, or other content to us for publication, you represent that you have the right to provide that content.

Where you expressly authorize us to repost or use your submitted content, you grant Diamond Luxe Lash Supply permission to use it for the purposes communicated to you, subject to applicable law.

12. Prohibited Uses

You may not use our website to commit fraud, interfere with website security, transmit malicious software, impersonate another person, collect information unlawfully, infringe intellectual-property rights, or otherwise violate applicable law.

We may restrict access to our website when we reasonably believe these Terms have been violated.

13. Third-Party Services

Our website may use third-party services for functions such as payments, shipping, analytics, advertising, email or text marketing, and website functionality.

Your use of certain third-party services may also be governed by those providers' terms and privacy policies.

14. Disclaimer of Warranties

To the extent permitted by applicable law, our website and products are provided subject to the warranties expressly stated by Diamond Luxe Lash Supply, if any.

We do not guarantee that the website will always operate uninterrupted or error-free or that every product will produce identical results for every customer.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Diamond Luxe Lash Supply will not be liable for indirect, incidental, special, or consequential damages arising from the use or misuse of our website or products.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

16. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and disclose personal information.

17. Changes to These Terms

We may update these Terms periodically to reflect changes to our products, services, business practices, or legal requirements.

Any updated Terms will be posted on this page with a revised “Last Updated” date.

18. Governing Law

These Terms will be governed by applicable laws of the jurisdiction in which Diamond Luxe Lash Supply operates, without limiting any consumer rights that apply under applicable law.

19. Contact Information

Questions regarding these Terms may be directed to:

Diamond Luxe Lash Supply
Website: diamondluxelashes.com
Instagram: @diamond_luxe_lashsupply